Frequently asked questions
Still stuck? Email [email protected].
How does Snacked work?+
You paste the URL of your site or your sales pages. Snacked reads your offers, asks a few questions about what the pages don't say, and shows you a summary to confirm. Then it builds a funnel: a few questions for your visitors, and a result for each kind of visitor that ends on a button to the right offer — your checkout or your booking page. You edit anything, publish, and share the link or embed it.
Do I have to move my store or my checkout?+
No. Snacked doesn't sell anything and doesn't take payments. Your visitor buys or books where you already sell.
What if Snacked can't read my page?+
Some pages can't be read — behind a login, or built in a way that hides the text. Paste the text of the page, or describe your offer in the chat instead.
I sell one thing. Is it still useful?+
Yes. With one offer the questions show the visitor where they are and why your offer fits that. With several, they also send each visitor to the right one.
Will it make me more sales?+
Nobody can promise that. Snacked shows you the number that tells you: how many visitors clicked through to your offer, out of everyone who opened the funnel.
What's the Free plan?+
Free forever — 1 published funnel, 100 responses a month, buttons to your offer on every result, clicks on your offer in analytics, 15 AI generations a month, embed code, and an email gate that collects your first 25 leads. No card required. Free funnels carry a small "Made with Snacked" badge, which Pro removes.
What's Pro?+
$29/month, or $290/year (two months free). Unlimited funnels, 10,000 responses and 10,000 leads a month, no Snacked badge, 100 AI generations a month, native ESP integrations (Klaviyo, ConvertKit, Mailchimp, MailerLite, Brevo), webhooks, branching, Meta Pixel + GA4 + CAPI, and traffic by source and device.
Do you take a cut of my sales?+
No. No commission on either plan.
What happens past the responses limit?+
Visitors still answer, still see their result and still get your offer button. New responses just aren't saved until the 1st of the month (UTC), and new emails arrive locked. Your dashboard warns you when you're getting close.
What's the difference between a response and a lead?+
A response is one visitor who finished the funnel. A lead is a response with an email attached, which only happens if you turn on the email gate — it's off by default, because a funnel's job is to get people to your offer. Free keeps 25 leads in the clear (account-wide, ever) and keeps capturing after that with the address hidden until you upgrade; Pro takes 10,000 a month and sends each one to your email tool.
Can I edit what the AI produces?+
Yes — questions and answers, which result each answer points to, the results and their copy, the button label and its link, theme and language.
Can I delete a funnel?+
Yes, from the funnel's Advanced settings, at the bottom. The public URL stops working immediately. Response and lead data is held for 30 days for safety, then permanently erased by an automated job.
What about GDPR?+
Built in. If you collect emails, the visitor must check an explicit consent box (linked to your privacy policy URL) first. Account deletion soft-deletes for 14 days, then hard deletes.
Can I use my own domain?+
Not yet — funnels live at snacked.it/your-handle/your-slug, or embedded on your own site.
Who's the seller on my invoice?+
Paddle is our Merchant of Record. Your invoice is issued by Paddle, who handles VAT, sales tax and chargebacks. You'll see Paddle on your card statement.
What if I cancel?+
You keep access until the end of the paid period. After that your funnels are suspended but your data stays readable. Reactivating Pro puts everything back online.